- Good and Sturdy
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I really like the quick lock system, because it really speeds up the process of changing the weights of the dumbbell
Delivery was extremely fast as well! It delivered 1 day later which was very good.
Overall a very pleasant experience and good investment. - NO REGRETS FOR GREAT PRODUCT
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I ALSO HAVE BOWFLEX BUT THIS IS MORE STURDY, COMPACT AND EASIER TO USE. - Good Grips , Ease of Changing Weights
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- ?? till now i didnt felt anything bad about this .
- Excellent product, excellent manager, improvement for delivery
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First of all, this pair of dumbbell is real good! The grip and thickness of handle is just right and makes you feel strong while holding it. A compact dumbbell with short length as compared to its alternatives (of adjustable dumbbells). Square shape to prevent rolling over and you can use it as push up handle because of it.
I weighed every single weight plates and every one of them is as stated. However one dumbbell handle (and screw) is 0.1kg heavier and another one is 0.2kg heavier. This is not important to me and I think this is already quite impressive to have every single weight plate the exact weight as stated which might not be the case for other dumbbells. Very satisfied.
Stand is easy to assemble but might take quite a while (about 40 mins?). All you need is a screwdriver to assemble it.
Both dumbbell and stand are aesthetically pleasing (IMO).
Service
A day after I send my order, I received calls to schedule delivery with me in the same week. Very efficient!
<<The following is a minor delivery hiccup. It is the factor that made me withhold the 5th star. If you are only interested in the product, you can stop reading here.>>
Delivery Hiccups
Delivery was made on time. The delivery comes in 3 small and compact boxes. I find it strange how they are able to fit a whole stand into these small boxes so I asked "2 dumbbells and a stand right?". The delivery man answered "yes". I even commented "wah so small ah" and asked if they help to assemble the stand. He said no because the stand is meant to be self assembled.
After that I immediately open the boxes and realize the stand is not in there and there is only 2 dumbbells. I immediately called the homegym hotline (within 5 minutes after delivery). I could not get through as someone was contacting them as well. After 15 minutes I got through and I explained the situation. The person promised to call back another 15 mins later.
15 mins later, the person told me they are already at Boon Keng so might have to schedule the delivery of the stand tomorrow. She then continued to say maybe can ask if they can deliver later. I prompted her to clarify with the deliveryman. She said she will call me back shortly again to confirm.
Feeling unjustified, I called back again to explain that I actually clarified with the deliveryman that if there is a stand. I even cleared this day just to receive the dumbbell. It does not feel right for me to clear up another afternoon to compensate for their mistake. Besides, Boon Keng is not that far from Serangoon. I then suggested that if possible, the deliveryman can come deliver my stand after all their delivery. I am free the remaining of the whole day ( it was about 6+pm then). Call ended.
After about 20 mins, another guy which I believe is in a higher position explained to me that the deliveryman did not even put the stand into the vehicle. If he is to deliver it today he has to travel back and by that time the warehouse will be closed. So the remaining option is only the next day. I am satisfied with this explanation and scheduled the delivery on the next day and the delivery is done.
Note: Throughout all the phone calls, I remained polite, respectful and did not use an aggressive tone. The staffs were polite and respectful too.
<<end of hiccup story>>
Summary
I am perfectly fine if there is a mistake in delivery, I just expect a good explanation. The earlier conversation made me feel as if they are saying being at Boon Keng is too far and troublesome to deliver to Serangoon again. Perhaps I misunderstood... But the explanation I received at the end is reasonable.
Product is extremely good. I highly recommend for people who want to keep fit with convenience, little time and no drop in quality of training. Furthermore they are having a free stand sale now! What a good deal!!!!!!
Will I come back if I need any ironmaster equipment? Definitely yes. Reasonable price, authentic retailer and not a replica product. Maybe can improve a little in the hiccup management! :) Overall, I am very satisfied.
- Recommended
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Rating - Excellent Product: Sturdy, Tidy, Efficient
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I stumbled across these Ironmasters and they are perfect for what we need. Homegym delivered within the week and our residents are already using the weight set with +ve reviews.
We'll continue to use Ironmaster / Homegym products going forward. - No Remorse
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And the best, Homegym delivered just next day. :-) Great job. - Excellent!
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Rating - Worth every penny!
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Eventually i decided to purchase Iron Master and i am very pleased with my purchase. 1. they feel like a proper dumbbell when i held them unlike their competitor's odd shape ones. 2. the weights are secure when fastened onto the bar and they don't rattle at all when i shake them. 3. they are cheaper than PB . 4. they are made of iron so it's all right if you accidentally drop them.
For those who are still comparing PB and IM, check out this video of IM being thrown on the ground....https://www.youtube.com/watch?v=BRqMJFZUlLg
Purchasing from home gym might cost slightly more than purchasing from USA but if you factor in the crazy shipping cost, purchasing locally is actually cheaper. Besides, you are supporting a local retailer by purchasing from home gym!
I'm now eyeing the Super Bench as my next purchase!
- Recommended
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Feels just like normal weights. Highly recommend.