Review Details

Build-your-own Set (dumbbell / barbell)

Product Review (submitted on February 22, 2017):

The problem is i had no idea the kind composition found in the plates as well as the rods.. i emailed the customer service regarding the actual size of the different plates as well as the composition %% of the plates.. usually weighted plate sellers indicated them, but to my disappointment this is what they replied "i am sorry we do not have details on the info you need. we certainly hope this helps. if you need anything else, please, do not hesitate to let us know and we would be glad to assist you! thank you very much!"
i do not want to mention names.. but this reply does not aid customers in their decision making process.Nonetheless, it is something that is sold currently online and in stocked, making an initiative to ask for more details from the customer would be much better.. I'm not sure if this is the standard customer service i would get but this experience is really bad..
And so... i decided to take the risk and
Bought weights and 14inch rod... quality is good and weight seems alright, stated by the previous buyers, smells quite bad had to place in open space for some time... delivery is prompt. will update in the long term about the condition of these products.