- product QUALITY is good, but customer service quality WASNT GREAT
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The problem is i had no idea the kind composition found in the plates as well as the rods.. i emailed the customer service regarding the actual size of the different plates as well as the composition %% of the plates.. usually weighted plate sellers indicated them, but to my disappointment this is what they replied "i am sorry we do not have details on the info you need. we certainly hope this helps. if you need anything else, please, do not hesitate to let us know and we would be glad to assist you! thank you very much!"Rating
i do not want to mention names.. but this reply does not aid customers in their decision making process.Nonetheless, it is something that is sold currently online and in stocked, making an initiative to ask for more details from the customer would be much better.. I'm not sure if this is the standard customer service i would get but this experience is really bad..
And so... i decided to take the risk and
Bought weights and 14inch rod... quality is good and weight seems alright, stated by the previous buyers, smells quite bad had to place in open space for some time... delivery is prompt. will update in the long term about the condition of these products.
- Satisfied
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Delivery was fast and items was in very good condition.Rating - Good
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Nice but the smell......Rating - Great way to build your own weight lifting system
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Bar is a few mm thicker than 1" inch options. Weight plates looks good and should last you a long time. Heavier weight plate has grip.Rating - Fast delivery and good product quality
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The delivery was fast and the products are in good condition.Rating - Product is excellent
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Product is in excellent condition, delivery was very fast. I ordered yesterday and it came today. However, the plates and bar was very greasy when taken out of the box. Other than that, everything else was great and I would definitely buy from this website again.Rating - Really fast delivery and great quality!
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My only issue is that whatever is applied to the weights gave it a really bad smell. Its worst then wd40.Rating - good but smelly
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Delivery was fast and their service is friendly and prompt.Rating
Because they arrive smelly, they could add a printout that informs us how to get rid of the smell, or add a instructional page / FAQ for that.
Another thing is that because this is my first time buying plates, I was slightly confused whether I was buying singles or double.
Now to their credit, they mention after every weight, 'plate' so it tells you that it's single. However I like to double confirm, So it'd be preferable to first-time buyers like me if you guys improved the title for example, "1.25KG RUBBERIZE WEIGHT PLATE (1 PLATE ONLY) or 1.25KG RUBBERIZE WEIGHT PLATE (SOLD INDIVIDUALLY)" - Well established business
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Fast and efficient delivery. Reliable and trustable company.Rating - Good Quality and Price
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Rubber weight plates are great. The 1.5m bar is just a bit narrow for me doing the bench press using the squat stands also available. I'd recommend bumping to the 1.8m bar for that.Rating
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